Skip to main content
English (United States)
Français (Belgique)
Nederlands
Help Center
Language
English (United States)
Français (Belgique)
Nederlands
My Account
Ticketmaster Help
Buy Tickets
Buy Tickets
Presales, Buying Basics and Payment details
Presale
How do I sign up and access tickets through an artist’s presale?
How do I get a presale or offer code?
What is the queue and how do I join?
Buying Basics
Souvenir Tickets
Why did I receive an error message?
My activity has been paused or suspended — I’m a genuine fan. What should I do?
What is the interactive seat map and how do I use it?
How can I access tickets with Mastercard?
What does restricted view or side view mean?
See all 14 articles
Payments
Can I receive an invoice for my order of tickets?
An error occurred when I tried to make my payment. What should I do?
Do you accept gift cards?
There was an error during my credit card payment. What should I do?
How are ticket prices and fees determined?
Which payment methods do you accept from abroad ?
See all 9 articles
Klarna
Who can use Pay in 30 days?
How does it work?
Which cards does Klarna accept?
What happens if I have a problem?
What happens if I cancel my order?
What happens if I don't make the payment?
See all 7 articles
Gift Card
What is an e-Gift Card?
Where can I buy a Gift Card?
How long does it take to deliver a Gift Card?
Can I get a refund on the Gift Card I have bought?
Does a Gift Card have an expiration date?
Can I extend the expiration date of my Gift Card?
See all 14 articles
Find Support
Contact Us