Order tickets
TO ORDER TICKETS
- How can I order tickets in complete safety?
- How can I order tickets for a large group?
- How can I order a ticket for a person using a wheelchair or the accompanying person?
- How can I identify the official points of sales?
- Can I buy tickets at the box office on the day of the event?
- How can I download my tickets (eTickets) from my online account?
ONLINE QUEUE
- How does the waiting queue work ?
- Do I have to refresh the page when I am in the queue?
- Am I more likely to be able to buy tickets if I am queuing very early?
- Do you have tips that make me more likely to get tickets?
- I was in the online queue earlier, but was later on. How is this possible?
- The online queue was full, but started again as soon as the sale started. How is this possible?
GIFT CARD
- What is an e-Gift Card?
- Where can I buy a Gift Card?
- How long does it take to deliver a Gift Card?
- Can I get a refund on the Gift Card I have bought?
- Does a Gift Card have an expiration date?
- Can I extend the expiration date of my Gift Card?
TICKET TRANSFER
- Can I Transfer a ticket for my event?
- How do I transfer tickets to a friend?
- How do I cancel a transfer?
- How do I accept tickets someone has Transferred to me?
- Why isn’t there a Transfer button on my event in My Account?
- Can I Transfer tickets that someone Transfer to me?
GENERAL INFORMATION ON EVENTS
TICKETS
- Can I exchange my standing places for seats?
- Can I exchange my standing places for seats?
- I hold tickets for an event that is held on multiple dates. I cannot attend on the day for which I purchased tickets. Can I switch to a different date?
- An additional date is scheduled for the event for which I purchased tickets. May I exchange my tickets for this new date?
- Can I return tickets I purchased from you?
- Can I change my order?