Cancelled and postponed events
Event information (COVID-19)
Festival information (COVID-19)
Voucher Request
- How do i use my voucher?
- How do I request a voucher?
- When will I receive my voucher?
- What can I buy with my voucher?
- Why can't I use my voucher at all events on ticketmaster.be
- How long is my voucher valid?
CANCELLED / POSTPONED EVENT
- Do I have to exchange my tickets when an event has been rescheduled?
- I bought my tickets at an outlet. How will I stay informed about cancellations or rescheduled events?
- How do I request a refund if an event has been cancelled?
- I bought tickets for an event, but it has been rescheduled. How do I request a refund if I am unavailable for the new date?
- I bought cancellation insurance. How do I submit a claim?
- Does the cancellation insurance work in case of a cancelled or rescheduled event?