Cancelled and postponed events
Festival information (COVID-19)
- Festival information (COVID-19)
- TW Classic
- Alcatraz
- Rock Werchter
- Werchter Boutique
- Graspop Metal Meeting
Event information (COVID-19)
- Information about COVID-19 (Coronavirus) - Impacted events
- What if my event is cancelled or rescheduled due to Coronavirus COVID-19?
- Is there a risk in attending an event?
- What is being done at venues to minimise the risk of spreading Covid-19?
- What if I have recently been diagnosed with Covid, have Covid-like symptoms, am quarantining/self-isolating or think I might have been exposed to someone who has Covid?
- I’m worried about Coronavirus COVID-19. Can I make a claim through my ticket insurance?
Voucher Request
- How do i use my Voucher?
- How do I request a Voucher?
- When will I receive my Voucher?
- What can I buy with my Voucher?
- Why can't I use my voucher at all events on ticketmaster.be
- How long is my Voucher valid?
CANCELLED / POSTPONED EVENT
- Do I have to exchange my tickets when an event has been rescheduled?
- I bought my tickets at an outlet. How will I stay informed about cancellations or rescheduled events?
- How do I request a refund if an event has been cancelled?
- I bought tickets for an event, but it has been rescheduled. How do I request a refund if I am unavailable for the new date?
- I bought cancellation insurance. How do I submit a claim?
- Does the cancellation insurance work in case of a cancelled or rescheduled event?