Festival information (COVID-19)

• Festival information (COVID-19)
• Rock Werchter
• TW Classic
• Werchter Boutique
• Graspop Metal Meeting
• Nostalgie Beach festival

Event information (COVID-19)

• Information about COVID-19 (Coronavirus) - Impacted events
• What if my event is cancelled or rescheduled due to Coronavirus COVID-19?
• I’m worried about Coronavirus COVID-19. Can I make a claim through my ticket insurance?

Voucher Request

• How do i use my Voucher?
• How do I request a Voucher?
• Why has the government set up this Voucher measure? 

CANCELLED / POSTPONED EVENT

• Do I have to exchange my tickets when an event has been rescheduled?
• I bought my tickets at an outlet. How will I stay informed about cancellations or rescheduled events?
• How do I request a refund if an event has been cancelled?
• I bought tickets for an event, but it has been rescheduled. How do I request a refund if I am unavailable for the new date?