Do I have to refresh the page when I am in the queue?

Ticketmaster
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ONLINE QUEUE

How does the waiting queue work ?
Do I have to refresh the page when I am in the queue?
Am I more likely to be able to buy tickets if I am queuing very early?
Do you have tips that make me more likely to get tickets?
I was in the online queue earlier, but was later on. How is this possible?
The online queue was full, but started again as soon as the sale started. How is this possible?

If the sale has started and you are in the final queue, do NOT refresh the page. Note that the queue circle is in motion. If it has stood still for a long time, then there is a fault and you will have to refresh the page (press F5).

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