The question whether tickets may be exchanged depends on both availability and the event organizer’s approval. Contact us so we can together evaluate the available options.
Ticketmaster offers the unique concept of Fan Guarantee. This programme allows the exchange or cancellation of certain tickets up to 24 hours after the original order was placed. Administrative and handling fees of 2,5€ per ticket apply if the exchange/upgrade is requested after the 24 hours delay. You can consult all applicable terms and conditions here.