It is very annoying to receive an error message when you are trying to pay for your tickets. We suggest that you send us a screenshot of the error message. Depending on which stage of the ordering process you reached at the time the error message was displayed, you should also provide us with the following information:

1. The time of the error message
2. Your order or client number
3. The amount of the order
4. The type of card you were using

Do not hesitate to contact us when you have the least bit of doubt. Our staff will determine what exactly happened, and find a solution for you.