TICKETS NOT RECEIVED

• My email address has been hacked. What should I do?
• I have not received my tickets. What should I do ?
• I haven't received my tickets. What do I do now?

COLLECTOR TICKETS

• For which events can I buy a Collector Ticket?
• Am I obliged to hang the Collector Ticket around my neck?
• Can I order 1 Collector Ticket and 1 regular ticket?
• Can I upgrade my regular ticket to a Collector Ticket?
• What is a Collector Ticket?
• When will I receive the Collector Ticket?

RESALE & FRAUD

• How can I be sure that the tickets I have purchased are legitimate?
• What does Ticketmaster do in order to control the resale of tickets?
• I paid more for my tickets than the price that is displayed on Ticketmaster.be. How is this possible?
• What is the resale protocol of tickets?