Openings hours Follow Our customer service is open from Monday to Friday from 9:00 am to 12:30 pm and from 1:30 pm to 6:00 pm. Related articles I have not received my tickets. What should I do ? How can I download my tickets (eTickets) from my online account? I hold tickets for an event that is held on multiple dates. I cannot attend on the day for which I purchased tickets. Can I switch to a different date? An error occurred when I wanted to pay for my tickets. What should I do? What if I lost a belonging during my visit?