As soon as we receive the official announcement that the event will be postponed, we will inform our customers by e-mail. It is therefore essential that when you create your account you provide a correct e-mail address that is actually in use and preferably also a mobile phone.
Usually it is not necessary to exchange your tickets. They remain valid for the new date, time or location. If new tickets are required, the necessary steps that you will have to go through are explained in the relevant email.