Ticket info for Rock Werchter
How can I exchange my Rock Werchter 2021 ticket(s) for Rock Werchter 2022 ticket(s)?
All tickets, accommodations and tokens are automatically transferred to Rock Werchter 2022. As of 26 March 2021 your tickets for Rock Werchter 2022 will be available to download on your Ticketmaster account. You don't have to do anything!
My original ticket(s) for Rock Werchter 2020 were already rebooked to Rock Werchter 2021. How can I exchange my ticket(s) to Rock Werchter 2022?
These will also be automatically transferred to Rock Werchter 2022. As of 26 March 2021 your tickets for Rock Werchter 2022 will be available to download on your Ticketmaster account. You don't have to do anything!
Can I also transfer my accommodations and other reservations to Rock Werchter 2022?
This applies to all festival tickets (day and combi tickets), to all accommodations. As of 26 March 2021 your ticket for Rock Werchter 2022 will be available for download on your Ticketmaster profile. You don't have to do anything!
Can I get a refund?
If you are unable to attend Rock Werchter on the new date in 2022 due to of personal reasons, you can submit a refund request between 26 March 2021 and 30 September 2021. In that case you fill in the refund request form here and provide us with valid supporting documents - you have to demonstrate why you cannot attend the new date. A marriage, a planned medical procedure or a planned holiday are examples of reasons that can be accepted.
Voucher info Rock Werchter
I have a unused voucher. Will it remain valid?
Your unused voucher will remain valid. With the voucher you can purchase tickets and / or ancillary products for festivals organized in 2021, 2022 and 2023 by the organizer. More information about the voucher can be found here.
I have already used my voucher to purchase ticket(s) for the 2021 edition. Will my ticket(s) remain valid for Rock Werchter 2022?
All tickets, accommodations and tokens are automatically transferred to Rock Werchter 2022. As of 26 March 2021 your tickets for Rock Werchter 2022 will be available to download on your Ticketmaster account. You don't have to do anything!
How do I request a voucher?
You can request a voucher between 26 March 2021 and 30 September 2021.
- Go to Ticketmaster.be.
- Log in to My Account and go to your Rock Werchter order. (Forgot password? Click here)
- Click on “Request Voucher” and follow the steps.
- You will receive a confirmation email after your request.
- Once the Voucher has been created, you will receive a new email with the code.
What can I buy with my voucher?
Your voucher is linked to the organizer of the original event. This means that you can only use the voucher for purchasing tickets for festivals offered by this organizer.
Why can't I use my voucher at all events on Ticketmaster.be?
Ticketmaster is an intermediary - we provide tickets to you, the visitor, on behalf of the organizer of an event. Also now we are the intermediary and we deliver the voucher on behalf of the organizer. That is why you can only redeem this credit at events they organize.
How long is my voucher valid?
You will also receive the validity period by mail as soon as the voucher is created.
Can I use one voucher on multiple orders?
Yes, you can use the voucher on multiple orders as long as the credit is available.
Can I use multiple vouchers for one order?
You can only use one voucher per order. Do you have multiple vouchers? Then you will have to use it on multiple orders.
Should you have further questions on this topic, you may contact us by means of this form.
General info Rock Werchter
When is Rock Werchter 2022 taking place?
The four-day music festival will be back in full swing in 2022, from 30 June to 3 July.
Will Rock Werchter 2022 have the same line-up as 2020 and 2021?
Go to www.rockwerchter.be for more information about the line-up.
When will the tickets for Rock Werchter 2022 go on sale?
Tickets will go on sale later this year.
I bought my ticket from a resale site. What should I do?
Because you are not a direct customer of Ticketmaster in this case, we unfortunately can’t do anything for you. We advise you to contact the company where you’ve purchased the tickets.
I purchased a ticket through the Rock Werchter ambassador programme. Which scheme is applicable to me?
The general scheme for issuing credit, as described above, also applies to you.
I am a Rock Werchter ambassador. What will happen to the benefits I gained?
The community manager for the ambassador programme will contact you personally regarding this. If you don’t hear from them, please don’t hesitate to get in touch yourself. You will find all the information on your programme dashboard.