When is GMM taking place next year?
17 – 18 – 19 -20 JUNE 2021
Will GMM2021 have the same line-up as in 2020?
The first names have been announced. Go to www.graspop.be for more information.
How can I exchange my 2020 tickets for a ticket for GMM2021?
As of 15 September 2020 your tickets for GMM2021 will be available for download on your Ticketmaster profile.
Can I also carry over my accommodations and other reservations to 2021?
This applies to all festival tickets (day and combi tickets), to all accommodations (rental tents at Camping Boneyard, Flexotels at Camping Skullotel, pitches or festihuts at Camping Metal Town, cottages or hotel rooms at Devil’s Lake and bungalows or hotel rooms at Metal Park) and GMM tokens. As of 15 September 2020 your ticket for GMM2021 will be available for download on your Ticketmaster profile.
How do I request a Voucher for Graspop?
- Go to Ticketmaster.be.
- Log in to My Account and go to your Graspop order. (Forgot password? Click here)
- Click on “Request Voucher” and follow the steps.
- You will receive a confirmation email after your request.
- Once the Voucher has been created, you will receive a new email with the code.
What can I buy with my Voucher?
Your Voucher is linked to the organizer of the original event. This means that you can only use the Voucher for purchasing tickets for events offered by Graspop.
Why can't I use my voucher at all events on ticketmaster.be?
Ticketmaster is an intermediary - we provide tickets to you, the visitor, on behalf of the organizer of an event. Also now we are the intermediary and we deliver the voucher on behalf of Graspop. That is why you can only redeem this credit at events they organize.
How long is my Voucher valid?
You will receive the validity period by mail as soon as the Voucher is created.
Can I use one Voucher on multiple orders?
Yes, you can use the Voucher on multiple orders as long as the credit is available.
Can I use multiple Vouchers for one order?
You can only use one Voucher per order. Do you have multiple Vouchers? Then you have to use it on multiple orders.
I don't want a voucher, can I get a refund?
If you are unable to attend Graspop in 2021 because of personal reasons, you can here submit a refund request under certain conditions until 31/12/2020.
I bought my ticket from a resale site. What should I do?
Because you are not a direct customer of Ticketmaster in this case, we unfortunately can’t do anything for you. We advise you to contact the company where you’ve purchased the tickets.
I didn’t have a ticket for GMM2020 but I’d like to buy one for GMM2021. When are they going on sale?
Ticket sales for GMM2021 will start later this year. Register to our newsletter or follow us on social media to be the first to receive updates.
Would you like to make use of our disabled facilities?
If you want to make use of our disabled facilities (parking, campsite, viewing platform, ...) at GMM2021 you will need to submit a new application to Inter. New applications can be submitted here as of this autumn.