To ensure the smooth transaction of your order as soon as your payment arrives, please send us an email with your bank account number, the exact amount you have transferred, the date of the transfer, and the order number for which the payment is intended. This way we will be able to link the payment to the order, and your tickets will be sent to you.
Articles in this section
- Can I receive an invoice for my order of tickets?
- An error occurred when I wanted to pay for my tickets. What should I do?
- An error occurred when I tried to make my payment. What should I do?
- Do you accept gift cards?
- I sent the wrong amount by bank transfer. How can I fix this?
- The event for which I wish to buy tickets is only a few days away. Can I still opt for a payment by bank transfer?
- My payment has been processed, but I haven't received a confirmation. Is this normal?
- I put in the wrong (or I forgot to put in a) payment communication on my BankTransfer. What should I do?
- There was an error during my credit card payment. What should I do?
- How can I pay if I don't have an online bank account?